It is the policy of PCM Fluid Power Ltd is to supply products and services and to operate processes to the highest possible standard in line with our customer requirements with MEASURABLE targets. The standards used will be continually raised to ensure the Company’s vision of Complete Customer Satisfaction is achieved.

Policies, Procedures and Work Instructions to achieve these objectives are fully detailed in the Quality Management System Manual and it is the duty of all employees to adhere to these at all times.

The objectives shall be achieved primarily through the supply of quality products and services. The emphasis is placed firmly on the prevention of non-conformances over the detection of non-conformances and continuous improvement.

It is the policy of PCM Fluid Power that all aspects of the business are monitored, reviewed and continually improved upon, and that key indicators are communicated as appropriate throughout the organisation.

Top management recognise that the quality systems employed form only a base upon which the more comprehensive aims of Total Quality can be built, and understand that the involvement and commitment of all employees is required towards achieving these objectives.

The Quality Manager is the appointed management representative and is responsible for monitoring and ensuring correct and effective implementation of the Quality Management System.

This policy shall be displayed on Company notice boards and explained to all new employees at induction. This policy will be reviewed as part of the annual Management Review.

The Quality Manager is the appointed management representative and is responsible for monitoring and ensuring correct and effective implementation of the Quality Management System.This policy shall be displayed on Company notice boards and explained to all new employees at induction. This policy will be reviewed as part of the annual Management Review.